Refund

Several types of goods are exempt from being returned. Perishable goods such as food, health and personal care items cannot be returned.

Additional non-returnable items:

  • Gift cards
  • Downloadable software products

There are certain situations where only partial refunds are granted

We will send you an email to notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.

Need help?

Contact us at letstalk@escapethehumans.com for questions related to refunds and returns.